Questions people actually ask
No jargon, no assumed technical background. If yours is not here, ask us — a person answers.
How does this work, from start to finish?+
You submit an order with a short brief and see the exact total on the confirmation page. Pay there on our secure checkout — production starts the moment the payment clears. We research, write, design and check the work (sales pages go through our automated QA gate), publish it, and send you a report with every live link.
When do I pay, and is it safe?+
Right after you submit, on a secure hosted checkout — the exact total is shown before any payment is taken, and the same payment link is in your confirmation email so you can also pay later. Prefer to talk first? Reply to that email: we adjust the scope or the price before you pay, and nothing is produced until payment clears. Pages and articles are one-time; a dedicated blog covers a year and renews only if you choose to.
What do I actually receive when the work is finished?+
Three things: a web report you can open in a browser with every live link on it, the same report as a PDF, and a plain text list of the URLs we published. The report link does not expire, so you can come back to it or forward it to somebody else at any time.
What does “QA-gated” mean?+
A sales page is not published just because it has been written. Each one has to pass an automated review first: text has to be readable at proper contrast, every image needs alt text, the search markup has to be valid, the branding has to be right, and factual claims have to trace back to a source. Anything that fails goes back to production before it reaches you. Articles are fact-checked by our production team and published through our blog platform; the automated gate is for sales pages.
What if I do not like what you produce?+
Tell us and we fix it. If we misread your brief, got a detail wrong, or emphasised the wrong thing, correcting it is part of the job and costs nothing. A genuinely different brief — a new offer, a new audience, a new topic — is a new piece of work, and we will tell you that up front rather than quietly billing you.
How long does it take?+
Production starts as soon as your payment clears, and we confirm a delivery date with you within about one business day of that. How long the work itself takes depends on how much you ordered and where it is going. On a deadline? Say so in your brief and we tell you honestly, before you pay, whether we can meet it.
Who owns the content when it is done?+
You do. The copy, design and images we produce for you are yours to use, edit, move or republish however you like, with no time limit. Work published on your own domain sits on your address. Articles placed on our network stay hosted with us — you still own the writing, and you can ask for it at any time.
Will this get me to the top of Google?+
We will not promise that, and you should be wary of anyone who does — no agency controls search rankings. What we control is the work: keyword planning, researched, fact-checked writing, correct on-page setup, internal links and a sitemap entry. We do that properly, every time, and we report exactly what was published.
Do you get my content indexed by search engines?+
We cannot, and nobody honestly can promise it. What we do: every piece is published with a search-friendly title and description and added to its site's sitemap — the file search engines read to find new pages. Search engines decide for themselves what to index and when — that part is not in anyone’s gift.
Does anything renew or bill me automatically?+
No. Sales pages and articles are one-time purchases. A dedicated blog runs for a year. A second year is $94 if you choose to renew; from the third year it is the price current at the time, which we tell you at least 30 days before the renewal date. Renewal is opt-in and nothing is ever charged automatically.
Can the report carry my own branding?+
Yes, on request and at no extra charge. If you are delivering this work to your own clients, ask for a white-label report: we produce the delivery report with your logo, your colours and your sign-off, with no mention of us anywhere on it. It can even live on your own reports address. Ask as well for a short summary you can forward to a client, and we add one.
What exactly is in the free offer?+
One sales page and one blog article, produced exactly like paid work: researched, written, designed, checked and published, with the live link to each emailed to you. It is the full product, not a stripped-down teaser — the only limit is quantity: one page, one article, once.
Where does the free work get published?+
The sales page goes live on a subdomain we provide and host, with HTTPS working. The article is published on the closest-fitting blog in our network for your topic, and mentions your business. If you later order paid work, you can publish to your own domain and move things across — with proper redirects, so nothing is lost.
What does “one free start per website” mean?+
The free offer can be used once per website, ever. We check the root of the address — www.yourbrand.com, yourbrand.com and shop.yourbrand.com all count as the same website — and if it has been used before, the form tells you straight away instead of accepting a request we would have to refuse.
Still not sure?
Tell us what you are trying to achieve and we will tell you what we would do, what it costs and how long it takes — before you commit to anything.
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